Frequently Asked Questions
Everything you need to know about ordering spirits and wine online.
Do I need to be 21 to place an order?
Yes, you must be 21 years of age or older to purchase alcohol. A valid government-issued ID must be presented to the courier upon delivery to verify your age.
What are your shipping and delivery policies?
We offer nationwide shipping where permitted by law and local delivery in select areas. Please note that an adult signature is legally required for all deliveries containing alcohol.
Can I return a bottle if I change my mind?
Due to safety regulations, we cannot accept returns on alcoholic beverages once they have left our facility. However, if your order is damaged or incorrect, please contact us within 48 hours for a replacement or refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How do you ensure bottles don't break during transit?
We use industry-leading, shock-resistant packaging specifically designed for glass bottles to ensure your spirits arrive safely and intact.
Can I track my order status?
Absolutely. Once your order is processed, you will receive a confirmation email with a tracking number so you can monitor your shipment every step of the way.